Job Description

Account Manager Cox Business

Sales can be both an art and science and we're looking for someone who can leverage both.

At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies.

We're hiring an Account Manager to grow and strengthen valuable business relationships with existing Cox Business enterprise clients. This role is all about developing account strategies and building meaningful connections with customers. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands.

Are you up to the task? Let's talk!

You'll be responsible for new account development, plus maintaining and growing your customer base through cross-selling, upselling, renewal and retention. You may manage industry-specific customers or enterprise-level relationships within your home territory. You will:

• Identify new prospects and generate sales opportunities with existing customers.
• Develop and maintain sales plans for assigned accounts.
• Meet with prospective and existing customers to assess technology needs and goals.
• Use a consultative approach to educate and influence prospects and customers about Cox Business products and services.
• Serve as the main point of contact for customers, maintaining in-depth knowledge of their business, industry and key competitors.
• Ensure customer satisfaction throughout the sales cycle and retain an assigned base of existing customers by minimizing controllable churn and renewing contracts.
• Develop strategies and presentations to sell complex bundled voice, data and video solutions.
• Negotiate pricing and products with new and existing customers.
• Serve as a public face for Cox Business in the local community to network, develop and maintain Cox's presence in the market.

This role requires a high level of understanding of Cox's business products, as well as the ability to communicate their benefits clearly and effectively to our business clients. So, it's important that you're a fast learner and an active listener. You also have the following qualifications:

Minimum:

• A bachelor's degree with 6 years of experience; or a master's degree with 4 years of experience; or 10 years of experience in a related field.
• A valid driver's license, good driving record and reliable transportation.
• Experience using Windows-based PCs, Microsoft Office and a CRM.
• Excellent relationship building, written communication and formal presentation skills.

Preferred:

• 2 years of experience in telecommunications, technology or cloud sales.
• Knowledge of local market and key contacts.

Exciting things are happening at Cox. Join us and make your mark today!

Here's a sneak peek of the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• A pro-sales culture that honors what salespeople (like you!) contribute to our success.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

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