Job Description

Position Summary This position will work closely with members of the clinical genomics laboratory to provide excellent and timely patient care by supporting clinical and research laboratory testing activities to maximize the efficiency of genetic counseling efforts. The role assists with items related to both clinical and research laboratory testing workflows while serving as a liaison between the testing laboratory and those in the Department, University, and outside collaborators/clinicians. Scheduled Hours 40 hours per week. Job Description Primary Duties & Responsibilities Contact insurance companies to facilitate genetic test coverage and assist in writing letters of medical necessity. Submit and track authorizations/benefits for genetic testing and communicate outcomes with ordering providers. Complete patient information on lab requisition forms for genetic testing. Compile clinical information for laboratory testing and disseminate specimen collection kits. Coordinate and provide instructions for patient testing and reconcile misinformation. Contact ordering providers with general inquiries and status of patient results. Assist the team with triaging incoming requests from patients and providers as well as managing/monitoring testing workflows. Serve as a liaison between the clinical testing lab, pathology billing, and clinical support staff. Contact ordering providers for follow‑up information, general inquiries, and return of routine and RUSH test results. Routinely collect clinical data under translational research protocols and assist with daily record‑keeping. Working Conditions Normal office environment. Patient care setting. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment. Education Bachelor’s degree or combination of education and/or experience that may substitute for minimum education. Certifications / Professional Licenses Basic Life Support certification. Online BLS certifications without a skills assessment are not sufficient. Work Experience No specific work experience is required for this position. Skills Not applicable. Driver's License A driver's license is not required for this position. Preferred Qualifications Bachelor’s degree in medical sciences, psychology, healthcare or a related field. Prior work experience, preferably in clinical research support. Grade

C07-H

Salary Range $19.21 - $28.85 per hour. Benefits Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages with priority appointments and lower copays/coinsurance. Free Metro transit U‑Pass for eligible employees. Defined contribution (403(b)) retirement savings plan with employee and university contributions starting at 7%. Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program, financial resources, and access to dietitians. 4 weeks of caregiver leave to bond with new child; family care resources and adult care support available. WashU covers the cost of tuition for you and your family, including dependent undergraduate‑level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. #J-18808-Ljbffr Washington University in St. Louis

Job Tags

Hourly pay, Work experience placement, Work at office

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