Job Description

Director of Security & Transportation

Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for. As the Director of Security & Transportation, you will serve as a key leader ensuring our guests a safe and comfortable stay through effective management of the security team. Reporting to the Director of Rooms, you will directly oversee the daily functions of the security, and transportation teams ensuring alignment with brand standards.

Connected to the newly expanded Baird Center, the Hilton Milwaukee is the largest hotel in Milwaukee. Originally built in 1927 as the historic Schroeder Hotel, the property features 554 well-appointed guest rooms and also oversees The Marc Hotel, offering an additional 175 rooms and suites. Together, the hotels boast more than 34,000 square feet of versatile meeting and event space. At Hilton Milwaukee, we are proud of our legacy while continuously innovating to deliver world-class service, upscale amenities, and a refined guest experience defined by superior style and hospitality.

What will you be doing?

• Recruitment and Selection for the open positions in the department.
• Ensures Associates are fully trained for their essential jobs.
• On Stage Manage Associates through guidance, reward, and recognition.
• Schedules, coaches, and counsels Associates.
• Investigates any unlawful acts (internal/external).
• Conducts departmental meetings and shift change roll calls.
• Chairperson of Safety Team and meetings.
• Liaison with MPD / DSNA.
• Maintains MSDS books & MOD program.
• Write reports.
• Assist Loss Prevention officers with their duties.
• Oversight of Transportation & Parking Ramp departments.
• Maintain hotel radio communications & Emergency Procedures.

What do you bring to the role?

• High school diploma or GED required.
• Hospitality Experience required.
• Prior experience in related field.
• CPR / First Aid training preferred.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• "Two for one" movie theater coupons at Marcus Theatres
• Career growth opportunities and the ability to transfer within the company while retaining service time
• Early wage access
• Paid time off
• Medical, dental, and vision insurance (after 30 days), company-paid life insurance, employee assistance program, and 401(k) with employer match
• And more!

Salary Range: $72,000 - $85,000

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are People Pleasing People, committed to creating extraordinary experiences for guests and associates alike. Our growing portfolio of distinctive hotels and resorts across the U.S. is recognized for its unique character and style.

Note: This job description describes the general nature and level of work required. It is not intended to be an exhaustive list of all responsibilities, duties, and skills.

The Hilton Milwaukee is an Equal Opportunity Employer.

#HMCCE

Primary Location: Wisconsin-Milwaukee-Hilton Milwaukee

Work Locations: Hilton Milwaukee 509 West Wisconsin Avenue Milwaukee 53203

Job: Loss Prevention/Security

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