Job Description

Franchise Business Coach

As a Franchise Business Coach, you will collaborate closely with our Operations and Training teams to drive the growth and success of our franchisees. In this role, you'll work hands-on with franchisees launching new locations monitoring their progress, offering strategic guidance and providing ongoing support. In addition to supporting new openings, you'll also partner with existing operational studios to help them strengthen performance, overcome challenges, and implement new strategic processes, and drive continued success. We're looking for someone who is genuinely passionate about helping others achieve success. This vital position plays a key role in maximizing franchise performance by consistently observing, evaluating, setting goals, and coaching franchisees and their team within an assigned region. You will leverage proven tools and strategies to enhance sales, profitability, operational efficiency, and performance metrics throughout your region. Travel for field visits and meetings with franchisees is required for 3-5 days at a time (up to 50% travel).

Position Reports to: Vice President of Operations

Job Responsibilities

• Increase gross sales revenue and profitability in assigned region
• Examine P&L statements
• Develop sales strategies and business development plans
• Conduct regular one-on-one business performance reviews/coaching calls with assigned franchise partners to identify opportunities that will optimize unit economics and profitability
• Maintain a high level of knowledge and skills in all areas of operations, marketing, and training
• Organize and conduct regional meetings with franchisees to drive company initiatives.
• Compiles brand compliance data and helps franchisees upgrade their image
• Collaborate with the Operations department to develop best practices and solve issues that hinder franchise success.
• Perform field visits to troubleshoot and/or support franchisee training and performance; may require up to 50% out of state travel.
• Provide ongoing operational assistance to franchisees and their employees.
• Report performance and KPIs of assigned franchise locations to department manager, company leadership team, and other company team members as appropriate.
• Assist in the development and execution of franchisee training programs including the annual conference.
• Work on special projects as needed

Skills/Qualifications

• Bachelor's Degree in Business or Marketing or equivalent education OR 2-3 years of related experience and/or training in a franchise business model
• True motivator with a highly energetic, competitive spirit who possesses effective coaching and training skills.
• Exceptional interpersonal skills, a relationship builder with the ability to generate and maintain positive, effective working relationships.
• A self-starter with a strong work ethic.
• A desire to learn the business with an internal drive for your own success as well as the success of our franchise owners
• Exceptional organizational, verbal & written communication and time management skills.
• A team player with a great attitude who will take on challenges and adapt as needed in a fast-paced environment
• Flexible and able to balance competing priorities with limited supervision.

Benefits

Competitive benefit package includes health insurance, dental insurance, and vision insurance, a 401K plan, and paid vacation and holidays.

Compensation

The salary range for this role is $70,000 - $80,000 annually and is commensurate with experience. This is a salary exempt position. Compensation: $70,000.00 - $80,000.00 per year

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