Nutrition Clinical Liaison Job at Sentido Health, Houston, TX

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  • Sentido Health
  • Houston, TX

Job Description

About Sentido Health

Sentido Health is a boutique home health solutions company founded on a deeply personal mission - to support medically complex patients and their families with the heartfelt care we'd give our own. We offer the product selection and clinical resources of large national organizations, delivered with the individualized approach only a boutique provider can. We consider our patients family, and our team is built on the belief that every person deserves more than a delivery - they deserve a partner.

The Opportunity

We're not just offering a job - we're offering a meaningful career in a mission-driven environment.

As a Nutrition Clinical Liaison, you'll play a critical role in expanding access to care for our medically fragile patients while supporting referral partners and driving territory growth. You'll join a collaborative, high-performing team that values clinical excellence, relationship-building, and measurable results. We're looking for a motivated Registered Dietitian who thrives in a fast-paced, field-based environment and is passionate about improving patient outcomes through education, advocacy, and strategic account management. Bilingual candidates are strongly encouraged to apply.

What You'll Do
  • Develop and grow a territory by building strong, lasting relationships with physicians, discharge planners, social workers, and other key referral sources
  • Consistently meet and exceed monthly sales revenue targets and territory conversion goals
  • Identify new business opportunities within existing accounts and across new call points
  • Serve as a concierge-level representative for Sentido, managing all key account communications with professionalism and urgency
  • Facilitate coordination of care between referral sources - including hospitals, physician offices, and home health agencies - to ensure smooth patient transitions
  • Conduct initial and ongoing patient and caregiver education on nutrition therapy services, equipment, and technology
  • Assess patient needs based on physician orders and introduce formulary options, route-of-feeding recommendations, and advances in nutrition support
  • Build and execute strategic weekly call routes to maximize face-to-face account visits
  • Manage monthly/quarterly territory budgets (fuel, travel, marketing, meals) to maintain profitability
  • Maintain after-hours on-call coverage to ensure patients always have support - as required
  • Respond to same-day emergency deliveries or home visits as needed
  • Handle all patient health information, sales messaging, and marketing materials in full compliance with HIPAA and company guidelines
  • Participate in educational meetings, product trainings, and company events
What You Bring
  • Proven ability to build referral relationships and drive new business in a healthcare setting
  • Sales-driven mindset with a genuine passion for patient outcomes
  • Excellent verbal and written communication - equally effective in a physician's office and a patient's home
  • Self-starter who thrives in a fast-paced, field-based, independent environment
  • Strong organizational, time management, and prioritization skills across a full territory
  • Solutions-oriented problem solver with sound clinical judgment
  • Ability to educate patients and families on equipment and services with clarity and empathy
  • High professional standards: integrity, accountability, and follow-through are non-negotiable
Education & Credentials
  • Minimum bachelor's degree required; master's degree required if registration was obtained after January 1, 2024
  • Current registration with the Commission on Dietetic Registration (CDR) required
Why Sentido Health
  • Boutique culture: National resources with a personal touch - you're not a number here
  • Mission you'll feel: Founded by a family, for families - the work is genuinely meaningful
  • Own your territory: Real autonomy to build and manage your market your way
  • Competitive compensation: Annual salary of $65,000 - $80,000 based on experience, plus a monthly $150 vehicle stipend and a company-issued gas card
  • Performance rewarded: A commission structure tied directly to your impact
  • 401(k) with matching: 100% match up to 4%, partial match up to 6%
  • Comprehensive benefits: Medical, dental, vision, life, accidental, GAP, short-term disability, and telehealth insurance
  • PTO: 80-160 hours based on tenure
  • Wellness perk: Free gym membership, or a $25 monthly stipend if unavailable in your area
  • Growth opportunities: Internal development and advancement pathways

Work Environment & Schedule

This is a full-time, exempt, field-based position with a home office component. Work occurs in professional healthcare settings, physician offices, patient homes, and community locations within the assigned territory. Standard hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with a rotating on-call schedule as determined by your supervisor. This role may involve standing, walking, driving, and occasional lifting of items up to 20 pounds.

Ready to Make an Impact?

Join a team where your clinical expertise directly improves the lives of medically fragile patients and the families who love them. Apply today and become a part of the Sentido family.

Sentido Health participates in the E-Verify program. Sentido Health is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. Reasonable accommodations may be provided to qualified individuals with disabilities.

Job Tags

Full time, Temporary work, Work at office, Home office, Monday to Friday

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